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It was a mistake to use this mover. Their scheduler called the day before the scheduled move and confirmed the move, indicating they would be there the next afternoon between 1p.m. and 3 p.m. On the day of the move they called at 2 p.m. and said the morning move was bigger than they expected so couldn't make it. Rescheduled for first thing the day after (they were booked solid for the next day) and was assured they would be there between 8 a.m. and 9 a.m., called at 9 a.m. when they weren't there, and scheduler said they made a mistake and move was scheduled between 1 p.m and 3 p.m. Sure were sorry. The only reason they deserve one star is because of their moving crew - they tried hard and only destroyed one bookcase. Come time for payment, they don't take Amex - although both the booker and scheduler said they took all forms of payment except personal check. So paid with cash, but crew doesn't have any change so they make a couple of extra bucks on that too. Overall, can't recommend because they are not reliable.

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