Horrible customer service skills by the guy at the front counter. The last thing I need when I'm going there to enjoy myself is an arrogant attitude by the range officials . Major safety issues included allowing unskilled and skilled shooters to rapid fire time and time again. One strike and you should be banned immediately. I fear for my safety. The management doesn't adhere to the safety video that everyone must watch and acknowledge the safety regulations. The range is in need of severe maintenance, I have been struck on a few occasions by ricocheting bullets that were not stopped at the end of the range by the bullet traps, to the point of drawing blood. Told the rangemaster and his response, "So". Very non-professional. After reading this, be sure to wear long pants and long sleeve shirt and possible a bullet-proof vest.