I came in with a simple request and willing to pay for the work done. I needed my Full size spare tire to be used to replace a near bald tire. The spare is located under my car. to get to the spare you need to open the hatch, The hatch is broken. I asked if I could access it through the inside? I was told NO the you MUST open the rear hatch to access the spare. He then tells me all he can do would be to place a brand new tire on my car for $100. Not able to pay that amount for a car I will only have for two more weeks.. . I went home and googled my car to find out the release was right in the back seat. I had no problem doing it my self!!! Thanks for NOTHING!!!!! I am glad I am not the sucker You thought I was! Save your time and MONEY go somewhere ELSE!!!