Worst Experience Ever
I went in for a consultation for my wedding hair and to dye my hair. This was two weeks before my wedding. Melissa was my "color specialist" who I told that my hair had been highlighted several times and then dyed brown (my natural color). It had been faiding so I wanted to dye it brown again so that my roots matched my tips. She dyed my hair BLACK! My hair was sooo black that I looked like a vampire ( I have pail skin). You may not know that black is impossible to remove from hair, so she tried to remove the color by adding RED and GREEN, which did not work. So I did not have to pay for my runined hair but I did look like a dead person on my wedding day. I will never go back, what a terrible experience.