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I had my hair braided for the first time last year...twice by this place and each time they were beyond late for my scheduled appointments. The first time I did the $180 braids. After a couple of days I did lose several braids around the edges. Being new to getting my hair braided I thought this was normal. I washed my hair a couple of weeks after that, and again more braids came out. Again, nothing too, too major and I thought it was "normal". The next time I got my hair braided I tried the $200 micros. The same thing happened, but this time it was a lot harsher on my edges and I lost a lot more braids. Therefore, I took a break from this to get my edges back healthy, because they were in horrible shape after that. Someone told me about the tree braids and how much better they are on your hair. So I tried this, called to get a price and the lady that answers the phone all the time said $130, at first I did not understand her clearly because of the heavy accent. She then said one-three-oh...$130 for the tree braids. Made my appointment. Got there for my 9:00 appointment and waited close to an hour and half for the girl to show up that does the tree braids! She finally finished and I got ready to pay the $130...she said no she always charges $180....I did not want to argue and told her what the lady told me on the phone and how she even said the number by number. I don't mind paying, but I also don't like being called a liar! Anyway, paid that amount...not even two day's later as I was styling my hair, a clump of the hair came out in the back. My sister in town just put her hand over her mouth. I went up there that Saturday morning for the girl to fix it, she said could i come back another time like on Monday! WHAT?!? I just paid $180 and my hair is coming out not even two days later and you could not give the courtesy to stop and fix it then? She even said, well that normal it's going to come out, you can't even tell since you have a lot of hair...WTH. Needless to say I did not go back due to the sake of time, lack of customer service and I was a loyal customer. Over the next several days and weeks, more hair continued to come out, I ended up taking it out about two weeks later. I tried another place, had them take it out and tried their micro braids. I am beyond satifisfied with this new place, it has been two weeks since I had the braids from the NEW place that I will be going to from now on, and I have not lost not one braid -- even after washing my hair! My edges are not stressed and they were so beyond friendly and very knowledgeable about their craft.

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