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DO NOT USE THIS STORE. We recently purchased an item from New Orleans Auction Galleries and they recommended that we arrange shipping with this store. We called them up and arranged for them them to pick up the item, pack it professionally - double boxing was specified and they agreed given item's value of over $4000, and ship via UPS (of course they were going to send us the receipt for their services and provide the tracking information WHEN THEY SHIPPED). Over a week goes by and no word from them, so we call and are informed that the item has shipped. Where's the emailed receipt and confirmation number? Oh, we'll send that right away. A day goes by and still no information, so we next send an email. The box arrives - no double boxing, indeed the item is sanwiched in a box barely able to hold it - fortunately no one dropped the box or our $4000 item would have required $1000 in repairs (having suffered this kind of poor service in the past from supposedly EXPERT shippers, we know how much art repairs cost). WE finally got the emailed receipt a few days later. NEVER EVER USE THIS COMPANY, THEY BASICALLY LIE (OR ARE COMPLETELY INCOMPETENT OR BOTH) AND DO NOT TREAT THEIR CUSTOMERS OR THEIR PROPERTY WITH RESPECT.
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