Tech needs more training
Office personnel were wonderful. I needed a Bordatello shot for our pup as my vet was closed and we were leaving our dog in a Doggie Spa for a few days. The girls took all the info and told me I could come right in as we were pressed for time. The young tech came out and she couldn't get the needle in our dog's neck so she gave it in the back. Our dog never even whimpers when our vet gives shots and if my husband hadn't been holding the dog's head she would have bit the girl. I really feel the girl needs a little more training both in giving shots and customer service. I hate to complain as the other girls were so pleasant and very helpful but this one really needed a attitude adjustment and more schooling.