I have been a client of the Jon Tomas Salon for roughly 7 months. I have just decided not to return. My hair cuts have ranged from terrific to terrible (all from the same stylist). Very inconsistent. In general, the hair stylists seem to be talented, but the atmosphere is anything but relaxing. It feels old, run down and noisy. The people on this site who said the salon is beautiful, have obviously never been in a beautiful, updated salon. I used the ""spa"" services for the first time recently. I can't believe they have the nerve to call this a spa. It was practically a closet and cleanliness is an afterthought long since abandoned. For a few dollars more, I could have been enjoying the same services in a clean, zen like atmosphere at any number of day spas in the area. The front desk staff is consistently rude and distracted. Last time, they even forgot to put my appointment, which I book ahead each time, in the computer! Overall, I have had it. The services there are not cheap and for this kind of price, you should expect a lot more. Also, you are unable to tip with your credit card or debit. Cash only. This is very inconvenient if you don't carry a lot of cash.