Lacking Professional Courtesy
Provided by Citysearch
I?ve been to Nail Niobe quite a few times over the past several years and always had a good experience. Yesterday, I went in for a manicure and pedicure and the experience was less then satisfactory. The woman raced through my manicure and pedicure and when she was scrubbing my feet dropped the brush on the floor and decided instead of getting a new brush she was done after spending all of 10 seconds on each foot. The massage on my hands and feet was obligatory at best, more like slapping lotion on my legs and hands and calling it a day. Being unsatisfied with my service I tipped 11% and after I received a 10 minutes shoulder massage the woman came up to me and expressed to dissatisfaction in her tip and said that standard tipping is 15-20% after a few words she reached for my wallet in my bag and handed it to me for more money. I?m extremely disappointed in the service of the salon and will never return or recommend it to my friends.