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Lacking in care! VCA at 1228 W. Little Creek Rd. Norfolk, VA I was not pleased at all with this VCA hospital after loving my VCA hospital in Washington State. My dog had surgery there for a bump removal and they did not even call to check on her! They scheduled an appointment time for me to pick up my dog after the surgery because the vet wanted to meet with me, when I got there the vet had left early! They never called me with biopsy results I had to call them over and over, at which point another vet finally called me back to let me know the removal was cancerous. They will also sell you on Simple Guard Flea Topical Treatment-do not buy it!! Read reviews online first! It is greasy and does not work. My dog had an allergic reaction to it and they wouldn't even return the unopened treatments stating "we don't return prescriptions". I can understand not returning medication that has been opened, but these are totally sealed. I have already changed vet hospitals, but I'm so disappointed I have to let others know-find another vet hospital!

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