Poor first impression on Community Behavioral Health Services
In an effort to refer a patient for Behavioral Health outpatient services in a community seting, this organization failed to meet expectations on a couple of ways. First the receptionist at Frank Bryant Center did not know the direct phone number to Behavioral Health at the Barclay Center. That gives a negligent impression for behavioral health patient needs. Second, criteria for services is too narrow for community families in the west side area. It is very important to be aware, how limited but necessary spanish speaking counseling services are in that area. Major Depression Disorders are very common in the spanish speaking families which need to be addressed professionally. It is very disappointing, very different from when Dr. Octavio Martinez was there.