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Our bus trip on 7/17/10 was a bust. The bus arrived and it was a charter bus from Bonjour Transportations. The driver (who by the way was great, she was the only redeeming part of the trip), however, she did not have the key for the storage compartment under the bus. The CD player, the microphone and the DVD player did not work. This was suppose to be a fun trip to the casino, but we were unable to enjoy any of the planned activities, since nothing worked. And worst of all, it was nearly a 100 degrees that day. The A/C did not function, and people were miserable on the return trip home. When you have a bad experience, you would expect the company to compenstate for such an event. When I spoke to the company, I explained that I had recommended King Tours to others and would hope they would not send out this type of bus to anyone else. The response I got was "that if you want to tell your friend to cancel, that's your choice. " It'sad how little people care about the service they provide. Becareful when using this company. Janice/Rosie - disatisfied customers.
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