understaffed and overwhelmed
I am sorry but this place is a joke. I have contacted this shelter on 3 seperate occasions over the last 5 years and each time I have been turned away. First and foremost the staff, aside from a gentleman I spoke with, is lacking in compassion and communcation skills. All 3 times the women I have spoken too have come across as rude and inconvenienced by my inquiries for their help. All 3 times I was told they did not have room for the animals and they were understaffed. All 3 times I was treated like an idiot, as if what was I thinking calling them to find a safe place for a lost pet. I think perhaps this shelter may be lacking in funding, considering they are always understaffed and seem to be always overwhelmed. A lesson in phone ettiquette, communcations skills is much needed for this staff. If you are unable to help your customer the least you can do is be polite about it and perhaps have some information on hand to refer them to somewhere that can help.