I have clean, shiny teeth again! It had been 18 months since my last cleaning, so I know I was definitely in need. Mel was a wonderfully gentle hygienist who explained everything as she went along. I appreciate the fact that she didn't scold me when I explained my flossing habits (or lack there of) and didn't try to sell me the latest gadget or or new procedure. It was a welcome change. I happily be back in 6 months.