We rented 2 jet skis last minute and they were very good at accommodating us. Unfortunately the actual jet skis were not so awesome. One kept stalling and had a faulty gas gauge (would still drive but beeped loudly and made us a little paranoid that we would actually run out of gas even though we knew we had plenty) and the other kept over-heating so we had to let it sit for 30-40 mins at a time. However we still had fun. When we dropped them off, the employee told us they were pretty old and getting to the end of their life. He promised he'd call us Monday about getting a discount. Monday came and no call. I saw all the bad reviews and started panicking a little bit. I called them on Wednesday and they were awesome. He not only gave us a full discount but a credit for another full day rental on a jet ski. They were very friendly and helpful so I'll give them another chance!