This guy is very unprofessional. we had a 2 minute talk on the phone and he was just being so rude, i was trying to get rid of about 300 dollars worth of silver (somewhere around 12 oz) and he was acting like i was a petty nobody. here is the best part so get ready for this guys, upon ending the phone call i let him know i was going to write a bad review on the internet and he just responded with these exact words "you go ahead and do that and i will post another 2 positive reviews about us" meaning fake reviews.. this guy is such a smug. it's obvious that the 5 star posts on here are from him. i mean look at gladidid's post..its obvious that is him or one of his workers, people don't ofter remember the person who helped thems full name and spelling. so fake and such a rude man.