customer service 101 would help
I remember years ago when this used to be a good pizza, at a fair price, and a family oriented atmosphere that made you feel comfortable. That has changed a great deal. The pizza is not made with the same concern for consistency that it once was. Usally cold burnt and chewy when delivered. The drivers make rude remarks if you don't tip them well. The pick up option is not the answer, unless you wish to be treated badly, enjoy listening to extremely vulgar language, and ignored until THEY are ready to wait on you. The sanitation of the kitchen in which food is being prepared is another sight. I watched as an employee making pizza dripped persperation onto the ingredients, and did not even realize what she had done. Another came in from smoking a cigarette and went directly to handling food product without washing his hands. Shame. This used to be a decent place. Check it out for yourself. You will regret it.