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I just got my eyebrows waxed by Mercedes at Venus Experience, and it was like she'd never attempted to wax eyebrows before. After tentatively putting a few tiny dabs of cool wax on my eyebrows and taking them off at a weird, ineffective angle, she began tweezing them. When I told her I'd prefer more waxing to tweezing, she said something about broken hairs being too short--if they were broken, she broke them, because I hadn't had a wax in a month, and I certainly hadn't touched my eyebrows in the intermittent period.\r \r After it was all over, she rubbed my eyebrows, harshly, over and over with her fingers until I had to ask her to stop--it hurt, and she wasn't applying anything soothing, just rubbing them! I just got home and looked in the mirror, and my entire brow is red and puffy. Yuck, seriously.\r \r I've gone to Venus once before, when my eyebrows were waxed by Bianca, and she did a perfectly serviceable job. Seriously, though, if I were more courageous/more obnoxious, I'd go back and give them a piece of my mind. I'm in pain, and I look gremlin-esque. Don't go!