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this place is terrible. I would give them NO STARS if it were an option. I went for my annual checkup and saw Ashley at the Lake Underhill location. I thought she was very cold and her bedside manner was stiff. She didn't explain what she was doing I had to ask her to explain. Then she cut off a skin tag then told me to return in 2 weeks to check the area that she cut off, but that I needed to call a 800 number to get my results. So I called the number, my results were negative, then I went for my check up. The wait time for my follow up appt. was 1 hour which is ridiculous. Then when I got to the room the nurse asked me why I was there. I told her it was a follow up. Then the PA Ashley comes in tells me my results were neg which I already knew bc they told me to call the number. She didn't check the area that she removed she just told me my results and then said come back in a year. Then I go to check out and they want me to pay a copay for waiting in the waiting room an hour and being told something I had already known. I felt as though they are running a patient mill at their office. They schedule the appointments too close together making people wait along time and then give you crappy care. It seems like they are just trying to make money. Dr. Steppie was not in the office I went to and I was not even given an option to see him. His posters are all over the office and they do try and sell the products. I don't feel that they are really interested in helping people. They need to revisit their priorities as a doctor’s office. I will not return to this office and I def wouldn't recommend it.

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