It's disappointing to read such negative reviews about a San Antonio landmark. If you are a true Mexican food aficionado, like myself, then you don't expect a clean five star restaurant or excellent service typically because there is a language barrier. Instead, you expect great homemade food authentic ingredients. Mexican food is GREASY and if made correctly will not be with CHEDDAR cheese but creamy goat cheese. That is the way Mexican food, or should I clarify, authentic Tex-Mex food is made. I have been a loyal patron for my entire life. I am a fourth generation customer and have celebrated every birthday at Jacala. This restaurant is not located on the best side of town and typically I drive 30 minutes to get there, but it is worth the drive every time! If you want great Mexican/Tex-Mex food, then you'll overlook these reviews and find a true local gem. I will be a loyal patron for life!