After a hard day all a traveler wants is a sympathetic and cordial reception. Ralee I believe was her name and yes she had a room and yes they would honor the coupon ( unlike the Comfort Inn the night before in Lenexa, Kansas). It does not cost anything to be nice and this was a place that valued nice. I was impressed and I had not even gotten to the room. The room was clean and well equipped. The largest flat screen I have ever seen in a motel room. Everything worked and the bed an pillows were first rate. If I had to nit-pick I would suggest that they hire a better drywall finisher next time as the drywall was not first rate. The breakfast had wide variety to please most tastes.