I ignored the negative reviews above and I paid the price....IN CASH. Once you make the "deposit" for the desired piece and then pay the price in full, you will be treated like trash. They will talk down to you, mistreat you, yell at you, ignore you, and the whole nine-yards as they now have your money. They will also require that you put a SECOND deposit for your old/used piece which they will want from you. Once you show up with the old piece, they will come up with a reason not to give you back the above-mentioned deposit, and they get quite creative in that. AVOID AT ALL COSTS.