Hi after a long day of back and forth talk between Naiomi and Pat, we never got anything accomplished. We ended up firing them once they got there 5 hours laate. And wanted to charge us for 2 lamps and a few boxes that were not on the list of items i got in the quote. THere customer service was horrible, never returning calls, no discount for being late, Pat hanging up on me when i started to get mad. When Jaun got there he kicked a box clearly labeled fragile, and said what its on carpet like he could care less about my stuff.I will never recommend these movers to anyone. HORRIBBLE, HORRIBBLE, run and take your money someplace else.