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While my days are hectic with young kids getting off to school, working, and maintaining the house as a single mom, I'd like to take the time to tell you I am always happy with the service I get at Oakland V.W. Frank, my service adviser, is always clear and concise, and the technician that works on my car (I'm sorry, I forgot his name,) always does a great job and has a nice smile that warms my day! I am extremely happy with the purchase of my new Routan Van - I love it, the kids love, and my friends love it, as I always have if filled to capacity! My next purchase will be a Volkswagen again, and again from Oakland V.W. Best, Eileen

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