Posted: 23 days ago
I recently had an experience at the Lowe's in Lake Grove (Stony Brook) during this past Fourth of July weekend that I feel should be shared with others. The appliance sales specialist, Vincent, truly went above and beyond any expectations that I would have for a retail store associate. My wife and I came in late on a Saturday evening to see which appliances Lowe's had on the floor. We liked a few appliances we saw there at closing time, so we came back the next day, armed with our limited research and tips from friends and family.
I just want to say that the type of service we received from Vincent this past weekend is the main reason we will be lifelong customers of Lowe's, now that we are homeowners. Someone who is willing to make a few extra calls and do a little extra work to try to make sure he is able to help you out. I will update this review on all major boards online with how the shipping process goes as well. I think it is vital for consumers to see a job well done.