jazz really surprised on my return visit that even though I had an appointment I was made to wait almost an hour. I understand running behind schedule and walk-one but I was shocked by the attitude some of the staff were throwing at me. Customer service skills in dire need of a makeover. I am a very dedicated customer and stick with service standards as well behavior standards for clients. unfortunately being mistreated far out weighed the outcome of the beauty treatments I received.
I have never been so satisfied with the service I have recieved in a salon/spa. I have been to salons and spas all over this area and have been most satisfied with my trip here. I am now a client of both the salon and the spa - great massages, great facials, great manicures, great pedicures, and now they have spray tanning. If you have not been here, just try it. If you have not been here in a while, give it another try. I have nothing but good things to say!
I have enjoyed the services of My Nails for approximately 10 years and have never been disappointed. The service and attention given to their customers is exemplary. They greet returning customers by name (rare quality these days) and actually remember the customer's preferences. They recently finished remodeling and have installed state of the art pedicure stations with Spa Massage Chairs. It is truly a relaxing experience with beautiful results!