I called around to find a place that at least sounded like they could fix my blackberry after the operating system completely crashed one night. I found a posting for streetwize wireless on craigslist and called and spoke to Junior he was nice on the phone and really listened to my problem before telling me to bring my phone down. I had some other guys tell me "just bring it down and we will take a look at it", which I didnt like and dont have time to do being a busy mother. I took the phone in and he had it back working as good as new within one hour. I would recommend this place to anyone who needs a good flashing service or needs their os reloaded like I did. Thanks again Streetwize!!