I have never received such excellent customer service!!! I made a mistake (totally my error) when I purchased my new sectional from Premier. I placed a call expecting to be turned away and given no assistance. To my surprise the young lady that answered the phone and listened to my delima informed me she would speak to the sales manager and call me back within 15 minutes. She kept her promse and informed me that the Sales Manager was more than willing to help me and asked when it would be convenient for me to come in. I informed her I would be right there. When I arrived the Sales Manager personally helped me to correct the error that I had made. If only more business' would get back to this type of customer service our retail world would reap the benefits. I will be their customer for LIFE. I work in the retail world with high dollar products so I am exceptionally critical of the service I receive when I am the customer. I know how hard and necessary it is to keep customers for life in a very competitive market place. Thank you to all the staff at Premier Furniture Gallery. I am forever greatful. Darlene Gibbons Stockton, California
1045 W Fremont StStockton, CA 95203
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I can't understand why there are Negative reviews in which I find it so HARD TO Believe!... I had such an amazing time with the staff of Premier Furniture Gallery and the furniture's itself prove their worth as one of the Furniture Gallery in town!! don't be fooled by the bad comments, the person who assisted us was awesome, and was really spot on in helping me choose what I want. The products they sell are luxurious, fair in prices, and sleek. The whole time they were patient, and was not force selling anything on me but I ended up buying a sofa which is very chic and comfortable.. love it!
This place has nice looking, good quality furniture for pretty reasonable prices. Got a sofa and several other things here and I am very happy with the quality and the service we received. The prices are fair and more than competitive with other place that we researched, we've been very happy with our purchase, It was a very good value for the price, and a much better design than what we had seen at other stores. Also, the staff is incredibly friendly.