The repairman came out on the same day I called. He couldn't find anything wrong with my dishwasher and got it to work. (It had no power). The only reason I gave 4 stars is because the dishwasher only worked once and I had to call them again yesterday and now I have to wait 4 days before another technician can come out. I think the control panel is going out. That was the only bad review for this dishwasher. I have had it 1 year.
He was on time, to the minute. His trainer/supervisor was with him and both did an excellent job with the repair. They gave me advice (to swap out the existing 70's 220 outlet, which was dangling by a thread, for a new modern box). I am glad that I took their advice. Saved me from a fire or worse. Thanks, Sears. Once again, you are ROCKSTARS!
My repairman was awesome! Totally helpful and knowledgeable.. I ended up having to have my washer replaced, and he took care of everything- called me to confirm and explain the replacement process- and it was so easy- it literally took me less than one week to get the problem identified,get a replacement and get a new one in home!