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Ron Shirley, Pontiac Buick GMC

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Business Details

36

years

in Business

A Ron Shirley Deal is Always a Sure Thing!
BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

SunClosed

General Info:
Ron Shirley Buick GMC provides the most comfortable sales experience with professional and courteous sales staff. We offer the latest from models from the luxurious Buick to the rugged, yet refined professional grade of GMC. Be sure to check out our wide variety of preowned vehicles at Oklahoma's best prices!
Extra Phones:

TollFree: (800) 383-1230

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Brands:
Acadia, Buick, Gmc, Perkins, Sierra, Yukon, acdelco, cadillac, camaro, chevrolet, corvette, enclave, lacrosse, lucerne, regal, silverado
Payment method:
check, debit, financing available, cash, all major credit cards
Location:
At the corner of 6th and Country Club, west of Stillwater on Highway 51.
Amenities:
Free WiFiCourtesy Shuttle
Categories:
Auto Repair & Service, New Car Dealers, Used Car Dealers, Tire Dealers, New Truck Dealers
Other Information:

Parking: Lot

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Reviews

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01/20/2013

Overall

First of all we are from Michigan our son goes to college in Stillwater. Apparently the dealership does not have the convenience of modern technology. Our son brought his car there for an estimate on a vandalized window, they kept the vehicle overnight. Why? Anyway after about 3 days my son got back to them and reported to us. I understand some of the issues were lack of communication, between our son and the dealership. In total after the whole ordeal they had our sons car for a little over 3 weeks..When they received payment finally from our insurance Co. they would not release the vehicle due to the check made out in my name and husbands name along with dealership name. Service manager told us to get a notarized letter saying it was okay for son to sign our names and to fax it over. Then that was not acceptable, jezz, making us jump through hoops to get this, you would think it was for a million dollars, it was only $800. So this was on a Friday of course. We had to get a cash advance on a Master Card, wire the money to our sons account and then he took out a bank draft check on the following Monday, the next day he went to pay for it. My insurance lady had spoke to the service manager on ripping up the check they received. He was to fax a copy of the paid receipt to her when my son picked up the car, to cut a new check out to us so we could get reimbursed. We are talking Christmas time here, everyone needs that extra cash. So my son gets the car on Tuesday, my insurance co. calls me on Friday again, worried she has not gotten a fax of the receipt yet. I told her my son picked the car up Tuesday and I had him call and remind the guy to fax the receipt. She and I can't believe the nerve of these people.

I have to wait til Monday again and call. I ask to speak to the service manager and the girl says she will have to have him call me back. I said he won't though. He is very rude and this whole process has taken too long. She had to hear the whole story, and ear full. She apologized on behalf of the dealership, I said ,she should not have to, if these people would just do their dang, (used different word at the time) job. She faxed the copy of the receipt and called me back and had it all done in a matter of 10 minutes. I said these men in her service department along with the owner do not like to deal with women that they were very rude. Maybe because we were from Michigan.. We would not recommend this dealership ever...

12/07/2011

Overall
Great family owned business

This is a great place to do business, they treat you right. I recommend all my family and friends to go there if they wanna be treated the right way.

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Ron Shirley, Pontiac Buick GMC

4700 W 6th AveStillwaterOK 74074

(405) 372-1230

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Ron Shirley, Pontiac Buick GMC

4700 W 6th AveStillwaterOK 74074

(405) 372-1230

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