I see from a previous review someone was using them with a Lowe's Warranty. I, too, had the same problem, however, it wasn't Advanced Appliance's fault. Lowe's had not got the email sent in time for them to come out the day Lowe's had told me. I called in to Advanced Applian...morece and the girl who answered the phone found my information and said I had been scheduled for a different day, but would get me worked in that day. I then called Lowe's Warranty and this is in fact what happened. The man who came to my house, I think his name is Chuck, was very nice and professional and apologized for the days getting mixed up, even though it wasn't his fault. My dryer was fixed immediately and I even got a call a few days later making sure everything was still working. I will use them again if I need another appliance worked on.view less
The Sears repairman sent to repair my Whirlpool Dishwasher was the most well trained and experienced technician I have ever met.
Outstanding immediate courteous service! The ONLY delay in dealing with Advanced was waiting for parts from my supplier. Chuck went out of his way - literally - the day my water heater part arrived via UPS at my house to come over after hours and install it. He and Eva are i...morencredibly courteous and professional. I'll call them first every time. The other folks who posted here seem to have had a parts availability issue like me - don't take it out on Advanced - they were AWESOME! FIVE STARS!!view less
Took a little longer to get parts than I would have liked, but the service was very good. Very friendly and helpful people.