I took delivery of another new BMW today. I've purchased/leased a LOT of BMWs over the years, most of them from the same salesperson: Bryan C. He's not the average car salesman who's just out to make the next sale. He's been with BMW for many years, builds relationships with customers, knows the product inside and out, and is honest. He worked for a period of time as the sales manager, so he knows how to structure a deal to take maximum advantage of incentives and financing options. There have been times when I wanted to make an impulse purchase and instead of just taking my money, Bryan would tell me "I think you'd be better off waiting a few weeks until..." That's because he wants you to be completely happy with the purchase and he knows that unhappy customers tend not to come back to the same dealership. I know several salespeople at BMW of Sterling who will provide great service, but I recommend contacting Bryan first if you have that option. He really went above and beyond to make my most recent purchase and trade-in work.