I needed service from my home to the hospital today and the emts that showed up were really nice and patient considering my situation. I only got one emts name and her name is Melanie. She rode in the back with me and made me feel comfortable as possible.
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- Since 1957 Universal-Macomb Ambulance is one of the premiere ambulance transport providers in Southeast Michigan. The company provides a variety of ambulance and transport services while serving a number of public safety agencies in the service area. In addition to the numerous health care facilities in which it services, Universal is the exclusive ambulance provider to a number of special venues. The mission of Universal-Macomb Ambulance Service is to provide high quality patient care to the patients, communities and institutions that it serves. Headquartered in Sterling Heights, Mich., Universal-Macomb Ambulance Service is a privately owned company that employs nearly 250 people.
Driver ran stop sign in Henry Ford Medical Pavilion parking lot, Clinton Twp. When I blew horn at him he said "don't be so hard on me", repeated 2 or 3 times , said I could tell his boss, and boss would tell me to "go jump in a lake"! He was close to road rage and shouldn't be transporting ANYONE!
Let me tell you about the exceptional care I received from Universal Ambulance. Last year when I called 911 for having a heart attack. Sterling Heights Fire Department and Universal Ambulance responded to my home. The care that I recieved in my home was wonderful Universal explained to me what was going on with me with the out most respect. The Universal crew even started the IV on me after the fire department missed three times. I think my hands were hurting more after the fire depart...view morement was done with me than my chest hurt. The ambulance crew was very gentle with me when they had to carry me from my bed to the gurney. The ride to the hospital was nice and smooth and the truck from what I remember was nice and clean. The paramedic who was riding with me comforted me the whole way to the hospital. Once I got to the hospital I was greeted by multiple doctors and nurses. I just want to say thank you for the great care I received from Universal Amublance you guys are truly angels. I would recommend Universal Ambulance to anyone that I know. They provided the care I expected when I call 911 for an emergency.view less
My mother Elsie, has to go from Cambridge Nursing Home - East in Madison Hts. to Eastlake Cardiovascular in St. Clair Shores twice a year. She is wheelchair bound. I have to accompany her to these appts. and have been doing this
for several years.
The nursing home arranges for transport to Eastlake and I call Universal when the appt. is finished for the transport back
The drivers are very good and courteous and friendly. They are great drivers and very helpful...view more to mom and myself as I have a hard time walking and stepping up into the van. I would recommend Universal to anyone needing wheelchair service.
Debra Martinview less