I came to Suburban Ford Of Sterling Heights from W. 8 mile to look at a used car they had advertised on carfax. I called and talk to Ms. Avery at 1 pm and set a appointment to come see the car at 2:30 pm. I was informed that the car I was looking at had not been sold and was still available to look at. Before getting there I talk to Ms. Avery a additional two times letting her know I would be running late. Once I got to Suburban Ford I was told by the sales rep that the car had been sold that morning and that he told Ms. Avery it had been sold that morning because someone else called wanting to look at the car. I felt it was very deceiving and dishonest for Ms. Avery to intentionally lie to me about a car she knew wasn't there especially since I came a long way to see it, it was a inconvenience to myself and the other people I came with. The sale rep Brad did try to accommodate me for the inconvenience by showing me good customer service and I did also tell the manager but beware.