I personally have not had any dealings with the office manager Denna as listed in the other postings, probably lucky for us both, but I love this dental office. I have never been treated with anything but respect and courtesy. On my last visit for dental work, a patient who was being seen turned out to need a root canal. I had already been numbed and it seemed I was waiting longer than I had before. Four of the office staff including both the receptionists came to check on me and all four apologized for my inconvenience and offered to reschedule if I wanted. Dr. Wolff came in a short while later and apologized also, and got straight to work to finish me up. I would recommend this office to anyone who needs quality services at an affordable price. And because of the staff there, I would never let one singly rude person keep me away. Usually if there are enough complaints about a person, they are the ones who don't stay.
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I know alot of ppl have a fear of the dentist but mine is so severe that my last dentist dropped me as a patient because they said my anxiety was too high. I went to dr. Wolff and have also seen dr. Gonsalves. Both dentists were patient and calming. Anytime i needed to pause they were more than willing to accomodate me. They were professional and answered every question i had and made sure i was at ease with their explainations. The staff has always been couteous and professional while being cheerful and sympathetic. They r more than willing ti discuss financial issues and offer solutions. It makes all the difference in the world to be taken seriously when you have had prior bad experiences. I would highly recommend this office to anyone of any age for any of their dental needs.
WE ARE UNDER NEW MANAGEMENT! This is Dr. Gonsalves. To be fair and impartial I will give an average 3 stars. I just want to address the issues we have had. I am sorry about any negative experiences that any patients have had, we have dismissed the employee responsible. It is our mission to provide the very highest quality dental care we can, and to be friendly and courteous and professional. Patient care and comfort is our highest priority!!! Please forgive us for any negative experiences you have had. I also thank everyone for their honest reviews. It only helps us to make our office better to hear feedback whether good or bad. Have a wonderful and safe holiday season! Dr. Ryan E Gonsalves