Stocker Subaru Inc

All things considered, It is a great car.

Went to Stocker on a 'lark,' and ended up driving home a 2014 Outback on the same day! The sales rep respected my wife, and engaged her in all discussions, which was a big plus in people skills. We went in knowing we wanted an Outback, and in which trim level. We also knew our desired interior color, so the process was expedited somewhat. They have a great inventory. We settled in on our desired car, and I dreaded the upcoming haggle over price. No problem! Sales rep came up with numbers quickly and independently, gave us a wonderful discount off the top, then a great trade in! AND he presented the numbers quickly, mannerly, and professionally. After agreeing on the deal, he made the rest happen quickly, too. We went for dinner, came back and drove our car home. Shopping for a car has never been so easy and pleasant. Their service dept. looks great, and I can't wait to drop off the car and eat nearby at Quaker Steak and Lube. Nice waiting area, too, at the dealership. This place is seriously designed to give you the "Subaru" experience: you join a family and feel as if they stand by you throughout the ownership of your car. Sales room is clean, spacious, airy, and very comfortable, even though it is bustling with buyers. It really does make a difference by going to a larger dealer, with more volume. They make things happen.

I have allot of experience with many dealers from the Chicagoland area to Ohio and here in State College. I am EXTREMELY impressed by the Stocker Group Only one other dealer has made the process of purchasing a vehicle so easy. After purchasing the vehicle there were mechanical issues BUT my sales rep (Steve who I recommend to anyone going to check this place out) stepped up and made sure this issue was swiftly resolved and the car met my standards. I never felt pressured into a certain car and Steve made sure that what worked with my credit/down payment I would really enjoy. This place surprised me with WORLD CLASS CUSTOMER SERVICE. Please keep in mind when you go to look for a car the person you are working with makes money off the sale . So obviously there will be selling involved. Set those boundaries yourself . If you see Steve I assure you he will take great care of you and get you a car you enjoy and deserve

My husband and I bought our last 3 vehicles through Craigslist, and have been happy with the results. But when I totaled my 2005 Forester on an icy lane just before Christmas, I couldn't find what I was looking for (2005-2009 Forester) within a convenient distance. Stockers had one, so I test drove it and liked it. They agreed to let me take it to my local mechanic to check it out, and were then willing to negotiate the sale price based on some major work that was overdue on the car, plus replaced a muffler than had a whole in it. Salesman Luke V. was pleasant and respectful (I did all the dealings myself, he never met my husband until I came to pick up the car at the end), and didn't get impatient with all the negotiations and items I 'requested'. Their finance man Richard S. explained and worked with me on some details on the final bill that I questioned, and was also very pleasant. As in any major purchase, you need to come to the table prepared and look closely at the paperwork and figures. And it helps to enjoy negotiating. Just keep everything respectful.

Great dealer service, customer interaction, product, and service. Bought two in one day. Wife and I could not be more happy. First time customers and will recommend to our friends.