I bought some furniture, and it was delivered like promises, however when it arrived, one peice was damaged. I was very unhappy after spending this kind of money, I contacted the store managment, and they assured me they would take care of it within a week, my new peice of furniture arrived when they promised and it was in great condition. They made many apoligies regarding my troubles, and assured me they would take care of me anytime I have a problem! This is a great place, great sales staff, clean store. Would gladley go back anytime. Thanks Hanks!
My wife and I recently purchased a Whitesburg Dining Room Server and we are extremely happy with the whole experience at Ashley in Springfield. Our salesperson, LeeAnne. was very nice, knowledgeable, and professional. Our piece arrived when she said it would and the guys at the warehouse were super and made picking it up very easy. It's a great looking and functional piece of furniture for our home and we are delighted with our purchase.
We were very pleased with our Ashley experience. The furniture we wanted was no longer available in the store but was available online and on clearance plus the 1st Friday of the month discount. The delivery drivers were very nice and put the furniture right where we wanted it. All in all it was a very pleasant experience and I would gladly tell friends and family to do business with Ashley.