Can't say enough good things about them. These people are amazing. My carrier suggested Wireless Trendz to me when I broke my phone. I dreaded the thought of doing without my phone for very long because of my business. They were great. Not only did I get my phone back FIXED in less than an hour but I saw them help an older customer with some issues on his phone. The fellow helping him was wonderful, very nice to the man and got him fixed up in short order. (A little education :) Did I mention they have a huge selection of cases and other phone accessories. It's the first time I'd been in there so I was shocked that Springfield had a store with this much inventory just for cell phones! If you haven't been there yet and need anything for your phone this is certainly the place to go :)
I bought some furniture, and it was delivered like promises, however when it arrived, one peice was damaged. I was very unhappy after spending this kind of money, I contacted the store managment, and they assured me they would take care of it within a week, my new peice of furniture arrived when they promised and it was in great condition. They made many apoligies regarding my troubles, and assured me they would take care of me anytime I have a problem! This is a great place, great sales staff, clean store. Would gladley go back anytime. Thanks Hanks!
These guys are AWESOME! My husband and I recently purchased 2 iPhones after using them for a few days we realized they were a little more than what we needed. I was sick after spending that much for a phone I thought we were stuck. Not the case when we went back the OWNER just happened to wait on us. How often does the owner really work in their store .....great great guy! We explained our situation he and his staff went out of their way to help us find what we were looking for. Customer service ++++++ thank you. I will be sending my friends your way!