Worst 9 day hospital experience ever! Not sure if we're spoiled out here in California with our health care or if this is just an extremely bad place to have loved ones at when sick. No sense of urgency and caught the staff in numerous lies when we asked questions. No one ever knew what was going on. Father in law diagnosed with pancreatic cancer......no one seemed to know what anyone was doing for him nor did they ever bother to ask. I realize this is no USC Norris but come on...... you really should take some lessons Mercy. Pain was NOT managed, no one made sure he ate, never had a case manager or social worker come meet with us. Surgeries, X-rays and procedures changed times and days every time they were scheduled. Awful awful awful. However......Krystal and Ashley on the 3rd floor for room 3252 were phenomenal. Treated us like we were the only family in there. The rest of the nursing staff should be retrained by them! Especially the ladies on the 4th floor intensive care. You should be ashamed.