I have to say I was very impressed with the helpfulness and service I received overall. The tech I dealt with was super nice and knowledgeable. After shopping around for a while to find the best deal to fix my computer and remove the virus I settled on Springfield Computer Repair because they had the best deal hands down. The service I received was nothing short of impeccable and I don't believe I'll ever look around again for computer repair. They fixed all my issues quickly (faster than the other guys could even "look" at my computer). Not to mention that the price was much lower than other companies said it would be! I HIGHLY recommend Springfield Computer Repair!!!
I brought my computer in for repair and they worked with me to repair it. They were beyond my expectations! I will come back in the future!
My computer recently had a terrible virus problem and was shutting down periodically as well as deleting my files.. scary! I have a lot of important data files - I'm a college student .. my entire college career is on my computer! The service technicians at Altec were extremely helpful. I brought them my computer on a Wednesday and by Friday afternoon they had already solved the virus issue and even suggested a good program to keep it away. I've taken my pc to several other places in town but Altec was genuinely the fastest and cheapest by far! I probably would have spent $200-300 taking it to the geek squad.
I took my computer in there last week, and was told that it would be 3 to 5 business days before I would even have my computer looked at. At first, I was kinda bummed but I had checked everywhere else and they were two weeks out. So I left my computer with the expectation that I would get it back this week. I received a call in two days telling me that my computer was ready AND that it didn't cost me as much as I had originally been quoted. Thanks Altec for your expert service and attention to detail, my computer runs better than it did when I bought it new. I know where to buy my next computer! Susan