It's a good hospital and good care. watch out for your bill. they say they're rooted in the ways of Jesus, when actually they're rooted in the business of money. Insurance paid all but 1900$$ and we were making $100 monthly pmts. Without warning of any kind from St. John's, no phone call no ltr, no nothing @ about 9:00 pm one evening .we get a call from a collection agency wanting more $$ in the monthly pmt. Declaration of bankruptcy was our only option we told the collection people. Then they agreed the $100 would be OK. St. John's is rooted in the mercy of profits!!!!!
The entire staff was very nice and accommodating during our time of loss. Dr. Lee, nurse Alex, and nurse Cary all took the time to explain what was going on with my grandmother in terms we all could understand. They were all very patient with us. They allowed us time to grieve and make educated decisions. I am thankful to God for placing these healthcare Angels to care for our loved one in ICU room 2 on 4/18/14. I know there were other healthcare workers also but these are the only Three names I remember. May God continue to use them to bless others as well.
The theory that one bad apple can spoil the whole basket does not hold true on the 3rd floor of Mercy Hospital thank goodness. Once you get past the admitting nurses in ER the rest of the staff are great! I can't say enough good things about the doctors and nurses pulling for us. They bent over every which way! Thank you Mercy!