Last weekend, I was blessed with the opportunity to marry my best friend. As someone who is very detail oriented, I was looking for a venue that would take the pressure off attempting to attend to those things in the middle of the reception. Wellington Place went above and beyond all expectations my husband and I had. We visited other venues prior to Wellington and were unimpressed by "here's the keys to the building, the rest is up to you" attitude at other similar venues. Wellington took the pressure off that task. We received several compliments on the quality of the food and service provided at our reception, which included 300 guests. Both Ryan and Andrea were integral parts of our special day and accommodated to each request I had. Our wedding day was stress free and we were truly able to enjoy our reception. I have been involved in several weddings in the past few years and lived in Springfield my whole life. If you are looking for real customer service, you will not find better in Springfield!
I've lived here for a couple of years now, and the office staff here is wonderful the manager Paula and Heidi are very helpful and will do anything they can in order to make things better and easier for you. They always notify you in advance should mait need access to your place for some reason, and if your in need of something to be worked on Mait is always there if not the same day at least by the next day. They're very friendly to my cats & the one is the mait man's little helper she just loves helping him out! I wouldn't live anywhere that I thought my cats would be in danger, I feel very safe here & don't worry about things when I leave to go out for awhile. There is a security team who comes through nightly, the neighbors are very friendly & the amneities are wonderful, the apartments and the grounds are very nice, clean and roomy. Many places that are like these and have all these amneities are much higher in price. It's a great place to live, the best thing is to come by and see for yourself.
I have nothing but good things to say about the staff and the complex itself. My daughter and I recently moved in on a referral from a present tenant. The manager Paula and her leasing agent Hiedi went above and beyond to make sure our move was an easy one. Our unit was so clean there wasn't any of the usual cleaning upon move in. Maintence as well responds in a timely manner, though there have only been a few minor instances since we took over occupancy of the unit. I not only feel safe but I feel good about my daughters safety as well. The wide range of other tenants that I have met hve all been friendly. The pool this summer was a life saver, and was always kept cleaned out. I know from months of looking to find an affordable, clean, safe residence you can't go wrong with Essex Place.