Last weekend, I was blessed with the opportunity to marry my best friend. As someone who is very detail oriented, I was looking for a venue that would take the pressure off attempting to attend to those things in the middle of the reception. Wellington Place went above and beyond all expectations my husband and I had. We visited other venues prior to Wellington and were unimpressed by "here's the keys to the building, the rest is up to you" attitude at other similar venues. Wellington took the pressure off that task. We received several compliments on the quality of the food and service provided at our reception, which included 300 guests. Both Ryan and Andrea were integral parts of our special day and accommodated to each request I had. Our wedding day was stress free and we were truly able to enjoy our reception. I have been involved in several weddings in the past few years and lived in Springfield my whole life. If you are looking for real customer service, you will not find better in Springfield!
I've lived here for a couple of years now, and the office staff here is wonderful the manager Paula and Heidi are very helpful and will do anything they can in order to make things better and easier for you. They always notify you in advance should mait need access to your place for some reason, and if your in need of something to be worked on Mait is always there if not the same day at least by the next day. They're very friendly to my cats & the one is the mait man's little helper she just loves helping him out! I wouldn't live anywhere that I thought my cats would be in danger, I feel very safe here & don't worry about things when I leave to go out for awhile. There is a security team who comes through nightly, the neighbors are very friendly & the amneities are wonderful, the apartments and the grounds are very nice, clean and roomy. Many places that are like these and have all these amneities are much higher in price. It's a great place to live, the best thing is to come by and see for yourself.
A review should be non-emotional. It should be a fair assessment of the product itself. Not a place to bash a company for things you didn't get that you think you deserve. Adding comments like &quot;they don't care about their residents&quot; or &quot;they just want to make money and not give good customer service&quot; are added fluff from people who, more than likely, are impossible to please and just miserable to be around. TLC has been wonderful to me and my 10 other friends who live at 6 different properties around Springfield. Have some of us experienced maintenance issues? Oh yeah. Has it taken TLC long to fix things? No. Why? Because we're understanding that we're not the only people TLC has to serve. If you are so unhappy, go live at a Wooten property or any of the other property management companies in Springfield for that matter. There's a reason that the TLC complexes my friends and I live at are always near full. Go figure.