It is not often that I experience this kind of support and assistance my wife and I received last week. Therefore, I am compelled and happy to write this review. While on vacation we were backing into a parking space and noticed the car suddenly would not go forward in the drive position. We got the car to Leonard's Auto and the owner Len Desmarais discussed what may be the problem. He went out of his way to get our vehicle check out, drove me to the rental car place and waited with me for 45 minutes to make arrangments. He spent 3 hours that day helping us. Our trip was saved and we were able to enjoy our vacation thanks to the extended courtesy and professionalism shown by Len Desmarais and his employees. I cannot stop telling people about Leonard's Auto Repair. His card will remain in our car forever!
539 Riverdale StreetWest Springfield, MA 01089
From Business: Bertera Chrysler Jeep Dodge Ram, located in West Springfield MA, is staffed with a committed automotive sales and service team who strive to constantly exceed the e…
Car repairs are pretty much high everywhere, but their prices are competitive. They don’t have the best price in town, but they are not exceptionally high either. They are very honest, which you don’t find in car mechanics very often. They are very knowledgeable. They call me before they do a job to call and explain what needs to be done and what my options are. They don’t talk to me like I am stupid because I am a woman. I don’t feel they take advantage of me. I have been using them for about fifteen years. My children take their vehicles there too.
I have a very difficult car to work on which is a 2002 Audi Allroad. It typically breaks down every 3-4 months as all German cars tend to do. I have gone to the dealer and other "German car specialists" and have been ripped off numerous times. I found AGRO and have taken my car there ever since as they fix it correctly every time and I feel like the price is right. It's rare to find a good mechanic and I feel better knowing they are there as I am sure I will be back. best car repair shop in MA 01105. My Town