- General Info:
- Texas Roadhouse is a steak restaurant providing legendary food with legendary service. Texas Roadhouse specializes in hand-cut steaks, fresh-baked bread, fall-off-the-bone-ribs, and made-from-scratch sides. We also serve ice cold beer and legendary margaritas. Treat your family and friends to a night at Texas Roadhouse.
- Extra Phones:
Fax: (217) 698-5714
TollFree: (800) 839-7623
- Payment method:
- amex, cash, discover, visa, mastercard
- Barbecue Restaurants, Steak Houses, Restaurants, American Restaurants
- Other Information:
Parking: Lot, Private
Bike Parking: No
Good For Groups: Yes
Good for Kids: Yes
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Barbecue, Mexican, Latin American, Steakhouse
Alcohol: Beer, Full Bar
Takes Reservations: No
Outdoor Seating: No
Price Range : Average
09/25/2011Provided by Citysearch -
I know from both several dining experiences, as well as from speaking to employees that work at Texas Roadhouse that the facility is unsanitary and filthy. They have been caught on more then one occasion dropping the steaks on the ground, brushing the dirt off of them, slabbing some butter on the top of them, and serving them to guests. They are in the business of turning tables so quickly and pushing guests in and out of the door, so they don't take the time to really recook that entire steak. I have also found a cockroach in my chilli while eating there (ugh), and became aware that they roll their baked and sweet potatoes in bacon lard before serving them to the guests, even if you tell them you are vegetarian! I am so disgusted by this restaurant, and I have been told by previous employees that they are contacting the corporate office due to labor disputes as the general manager/owner by the name of Matt is not paying everyone fairly and has been accused of harrassing some of the female hostesses and servers. Overall, a place where the food will lead you into the hospital for a triple bypass, perhaps food poisoning, you will definitely feel sick, and know you are supporting an awful company that has come to Springfield! Boycot this awful place!!!!
Not sure what the previous reviewer delt with, but any new place or any place for that matter can potentially have plumming issues....the bathroom was clean and stocked when I was there if that really has any bearing on anyone's opinion. I'm not there to inspect bathrooms- I am there to eat dinner so with that said I can report that the food was excellent. THe steak was cooked to perfection and onion blossom for 3.99 fed thre adults and two kids with some to spare. The homemade bread rolls cooked every 5 minutes fresh and neverending basket delivered to my table was amazing and service outstanding! I would highly recommend calling ahead and reserving your place in the cue if you don't want to stand in line forever. Calling ahead does not make a reservation, but it does put you in line ahead of anyone else that calls ahead or walks in the door up to two hours before you plan on arriving.
First off, I went to use the womans restroom, one of the toilets overflowed, and there was water and who knows what else on the floor! I ordered a margarita, it tastes like it came out of a can! My boyfriend ordered the 12 oz strip, about 9 oz's of it was fat! My ribeye was extremely thin. I hear everyone rave about this place, they must not get out much! No way would I suggest this restaurant to anyone!