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Allied Waste Services of Sangamon County

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Garbage Collection, Recycling Centers, Surplus & Salvage Merchandise, Utility Companies, Industrial Equipment & Supplies, Trash Containers & Dumpsters, Waste Recycling & Disposal Service & Equipment

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Unbelievably terrible services.. they are unable to do their simple jobs and don't care to make it right when you cancel your service. And they charge a 15 dollar container pick up fee.. I'm taking the bins in myself and throwing them on the ground for these incompetent morons to pick up.. wait they don't know how to pick up trash at this company so I guess that won't work



They have failed extraordinarily at being a reliable service. I cannot remember the last time they picked up our recycling two weeks in a row. Generally we set it out, wait two or three weeks without them picking it up before calling them. Then it gets picked up but another three week cycle of ignoring our can begins and this has been going on for three years. We are looking for another company as I write this, we have had enough.



I too have had issues with the waste service from this company. I was billed a $35 service interruption fee (for a $41.26 bill) for paying the bill during the 3 month cycle at the end of last year. The total amount I paid for Dec for 3 months of service was $85.75. I received a notification in the mail of the fee and paid what I owed because it was my mistake. Then I received the new bill. I paid it just before the new bill came out I sent the funds from my checking account in the amount of $55 and when I received the new bill for April - June service this bill is a whopping $142.50 OMG!!! utterly ridiculous. I was told that the $35 fee could be waived 1 time...LOL. I am not looking for a hand out or a one time favor. I want my billing done properly with no issues. And yes, since I have had service they have never picked up my recycling. I am sure I have had service almost a year now......I don't understand the issue. I do not want any favors, if your company makes a mistake, they should do the honorable thing and correct stead of making it seem like you are doing your customer a favor.....



My husband and I are actually considering filing formal complain to the Public Utilitiy Commission because Allied Waste's service has been so poor. We have had to call them at least 6 times because they continuously neglect to collect our recycling. In fact, our recycling is STILL sitting right out on the curb, right now, where it has been for two weeks, even though we called them YESTERDAY and were promised it would would be picked up today. It is now 6pm and the work day is over. I don't believe they're going to keep their word. I would NOT AT ALL recommend Allied Waste Services of Sangamon County.

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Allied Waste Services of Sangamon County

2980 Granger DrSpringfieldIL 62707

(877) 470-3958

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