We used to eat at all the Arby's in our area. Not anymore! We were told (I can't remember which Arby store), that management had decided to discontinue the regular fries. Neither my husband nor I really like the curly fries - and a meal isn't a meal without fries! We wish the "powers that be" would put the regular fries back in the menu. As far as the food is - it good for a quick meal.
I ordered a 10pc dark meal and was accidently given a 10 pc mixed and did not realize it until i got home after closing hours. I contacted the manager (the next day) and she was so nice, helpful, professional and apologetic and remade my order. That was the best service from a resturant I had ever recieved. The food was great!!!!!!!
I come here almost every morning to get breakfast. The people are always nice and friendly, which is great. I have to say though that I don't always have the right stuff in the bag. I guess I should start checking before I drive off... :-)