St. Michael's 24 Hour Emergency Room
26226 Interstate 45, Spring, TX 77386
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The service was fine. We were seen pretty quickly, which was nice considering how long the regular emergency room takes. The downside, which caused the low rating? The surprise bill. On top of my insurance benefits and my $75 copay, I got a bill in the mail for $320. And I have good insurance. Had they done something out of the ordinary, to warrant an extra $320, I would not complain, but this was a basic exam. With the regular emergency room, I only pay my copay, but since this is faster service, I would not have been so annoyed if they had billed even an extra $100, but $320 is just ridiculous. I would also not have written such a negative review if they would have set proper financial expectations upfront. There is noting worse than opening up your mailbox to find an unexpected $320 bill. So, if money is not a concern to you, then you will find St. Michael's convenient. As for me, next time I'll just wait in the hospital ER.
Go to a real emergency room, not this place. This review actually concerns the St. Michael's Emergency Room on I-45 North near The Woodlands, which doesn't appear to have its own listing here.
I was suffering a terrible gall-bladder attack -- pretty basic to figure out for a competent doctor -- but was misdiagnosed and only made sicker by St. Michael's.
I was put through an expensive cat scan test administered by an operator who had no idea what he was doing. To take the test, I had to drink a contrast agent that made me more severely ill.
The test came back showing no irregularities, according to the doctor. After I was taken by ambulance to the hospital a few days later, the sonogram technician saw my extremely diseased gall bladder and was astonished that the cat scan hadn't caught it.
If you are truly in need of emergency care, go to a real hospital. Don't waste time and money on testing that won't be done or interpreted correctly and will only have to be redone at further expense. These are not legitimate emergency care professionals.