Everyone. Stay away from this company. I called them out to look at my A/C because the fan was not kicking on. I had already replaced the batteries and reset the thermostat.
When the technician arrived, the reset had apparently taken effect and was working. So the technician had no work to perform. However, he arrived at my house about 20 minutes before me and was working on the outside units. He told me that my freon in the upstairs unit (not the broken one) was low. That unit had been freezing cold every night so I told him not to put any freon in it. Wouldn't you know that after he left, the upstairs unit was not cooling. Now, I am no technician, but I think that it's very long odds that any potential freon leak would have made a difference within just a few hours.
Additionally, this company's website says that they do not charge a service...only a diagnostic fee if they service the unit. However, I was charged a service fee, and I truly believe that something was done to other unit so now I have to get some freon into that one.
In my opinion, this company is a rip off. I'll be calling the owner, but without proof, I am sure that I will get nowhere.