07/24/2007Provided by Citysearch -
I went in this location to order a simple $15.00 grill cover . After the 9 day delivery date I was told to come back and pick this item up i was called and told it was there to be picked up . I went in and was told the item was lost and they would have to reorder it . Another 10 days passed and I got another call to come in and pick it up . Again the item was lost and noone could find it . Once more it was to be ordered and i would get a call. That day came and i was told that it was in the hand of the person talking to me . I went in to pick it up and was told the item order was cancelled and I was mistaken that someone called me for it was not in the store . I refused to leave until I my grill cove was found and he Mngr. told me i would have to just wait until they got time to help me . After going around myself to several employees and making them all look for my item one of them found it . So in all I spent over $70.00 in gas driving to and from this store for a $15.00 grill cover . Needless to say this store has THE WORST service I have ever experienced.